This year’s Deloitte’s Commercial Real Estate Outlook Report focuses on how technology and changing tenant and investor expectations are ramping up competition and creating shifts in how products are sold or leased.

With these shifts, what can CRE Companies do to stay competitive and ensure they capture the rapidly growing demand?

Out-of-the-Box Properties and Business Plans – The report states that this year investors plan to increase their focus on mixed-use properties, nontraditional products and retail developments. Flexible leases and business spaces are also going to be an attractive investment.

Adaptability – Investors will be looking for the companies that can quickly respond to the rapidly changing waters of the CRE business world, whether it be with new business models or by adopting “a variety of technologies to make buildings future-ready.”

Tech-savvy presence – To attract potential investors, companies need to be able to stay shoulder to shoulder with technology and present technological agility in the way they market their properties and in their business plans.

Catering to investor and tenant needs should move CRE companies to have a different perspective on the way they do business. By increasing mixed-use, nontraditional and retail products in their portfolios, becoming more adaptable to the changes in the industry and using technological advancements in their favor, CRE companies can change with the industry and be ready for the future to come.

How can we help?

Ackerman & Co. wants to know what you need with regard to managing your properties. The answer helps us build our plan of attack—choosing from our arsenal of experts and services to find the best solution for your real estate investment. Property management can make or break a real estate venture. Good management can increase value and reduce property costs. Bad management can mean money lost and headaches acquired.

Ackerman & Co. is a property partner you can trust to help you—and your investment—find success.

The Property Management division is a key part of Ackerman & Co.’s full-service platform. The team’s seasoned professionals manage a portfolio of properties totaling nearly 8 million square feet, providing tenant relations, asset management, accounting and engineering services.

Property Manager Amanda Wyatt is a 15-year veteran in Ackerman’s Property Management division. We recently caught up with Amanda to get a close-in look at her role in the department. In addition to providing perspective on her approach to her work, she discussed what she enjoys doing in her free time – and even her top “bucket list” item!

Q: Can you tell us a little about what you do in the Property Management group?

A: I manage multiple properties in the metro Atlanta area. My team and I support the owners, assist the tenants at each of the properties, provide financial reporting and oversee daily operations.

Q: For people who aren’t familiar with property management, can you provide a rundown of the core services the Ackerman & Co. property management group provides?

Q: What advice do you have for someone trying to break into your field?

A: The advice I would give is to be patient, breathe and don’t be afraid to ask questions.

Q: What are some of the most gratifying aspects of your work?

A: The camaraderie of my team! It makes it easy to come to work every day knowing that I have a great team of professionals around me.

Q: How would you describe yourself?

A: I am seriously funny, always have a smile on my face. I love to laugh and love a good joke. Life is too short, so my outlook is to make the best of it and have a good time.

Q: What are some of your favorite things to do in your free time?

A: I enjoy shooting at the range and roller derby.

Q: What’s one of the top items on your “bucket list”?

A: Scuba diving in the Great Barrier Reef with great white sharks.

Q: If you could have dinner with anyone famous, past or present, who would it be and why?

A: Amelia Earhart is very inspiring. A favorite quote from her is: “The most difficult thing is the decision to act, the rest is merely tenacity.”

Or I would also like to have dinner with 50 Cent so we could freestyle with each other.

Q: Who has been the most important person in your life?

A: My mother. She is a source of inspiration, a breast cancer survivor and my best friend.

“Supply and demand has never been in better balance,” Kris Miller told the more than 100 guests at Ackerman & Co. 11th Investor Conference, recently held in Atlanta.

He added that the ongoing strong demand for product – and lack of overbuilding in sectors such as office during this cycle – puts Atlanta in position to be a leading market for investors in 2018 and beyond.

The company’s annual Investor Conference is an opportunity for Ackerman & Co. to provide perspective on trends in commercial real estate and for guests to network with leading owners, operators, investors and capital sources.

Conference themes are sometimes broad in scope but this year the focus was squarely on the Atlanta market as Kris Miller addressed the question:  Atlanta – the Next Gateway Market?

Atlanta lacks the land constraints, barriers to entry or “24/7” attributes of established gateway cities such as New York, Chicago, San Francisco and Boston. Yet, Miller added, Atlanta’s diversified economy, success at attracting corporate relocations and growth as an entertainment hub are bringing it closer to the status of a gateway market.

Together with his partner F. Keene Miller (President, Brokerage) and Leo Wiener (President, Retail), Brett Buckner (SVP, Industrial), John Willig (Principal) and Evan Ziegler (SVP, Investment), the speakers offered insights into the investment climate in the office, industrial, retail and medical office sectors.

Some highlights from this year’s conference:

• Economic drivers including the 2017 tax plan and the easing of numerous regulations are likely to free up money for capital investment and boost demand for CRE space.
• The continued strong performance of the Atlanta industrial sector – which posted 19.9 million square feet of absorption in 2017 and is experiencing historically low vacancy levels – puts Atlanta’s growth potential ahead of the top 4 industrial markets (New York/New Jersey, Los Angeles, Chicago, Dallas).
• Fundamentals weakened slightly in the office sector in 2017, but there are still excellent investment opportunities for the right property in the right location across Atlanta’s office submarkets.
• Although the retail sector is out of favor amid store closings, “brick and mortar is not dead” and good retail product is available but at high cap rates.
• Strong demographics continue to fuel investment in medical office space, as does the heightened demand for “convenience” medical space located near retail.

Kris and the team enjoyed hosting the conference and look forward to seeing everyone again next year!

Charles S. Ackerman, our founder and friend, passed away on Friday, September 22, at the age of 84. Charlie – as he was called by so many of his friends and colleagues – was a visionary who changed the skyline of Buckhead Atlanta and established the commercial real estate company that bears his name as one of the largest in the Southeast.

Beyond his business accomplishments, he was a philanthropist, and a friend and mentor to many.

On his passing, we share the thoughts of just a few of Charlie’s friends and colleagues.

“Charlie was a real estate legend. He was a great mentor, my partner, and my friend. He crammed 20 times more ‘life’ into his life than most of us will.” Kris Miller, President, Ackerman & Co.

“Charlie was a bold and future-focused real estate innovator. He was a wise and courageous entrepreneur, broker, investor and owner. His vision and leadership guided Ackerman & Co. to its highly respected position over many years.” Bob Mathews, President and CEO, Colliers International Atlanta

“A wonderful friend and inspirational mentor. I feel truly blessed to have worked with Charlie for the last 21 years.” Vivian Barnes, CFO and EVP, Ackerman & Co.

“Charlie was a broker’s broker: aggressive, creative and very smart,” Andy Ghertner, Co-Founder of Cushman & Wakefield Atlanta.

“Charlie was a truly inspiring leader. He not only grew Ackerman & Co. into a highly successful commercial real estate firm but later went on to found Ackerman Security Systems, which set the standard in home security. What an extraordinary life he led, and what a great experience it was to be his friend and learn from him over the years.” Keene Miller, President, Ackerman & Co. Brokerage Division

“He was the most competitive person I ever encountered. Whatever it took, he had to be No. 1. He had to win. He had to be out front. And he achieved it in every category.” Sam Massell, Buckhead Coalition President and former Atlanta Mayor

“While I recognized Charlie Ackerman was a fiercely competitive individual, I also thought of him as a gentle, passionate person – exuding a passion for the cultures and arts and history of mankind in all corners of the world. Charlie Ackerman was demanding, competitive, a perfectionist. But he also always was a true gentleman.” John Schaffner, founder of Buckhead View

Ackerman & Co. has arranged the sale of a 3.40 acre, 13-parcel land assemblage along the northeastern corner of Gay Street and East Glenn Avenue in Downtown Auburn, within walking distance of area landmarks including the Auburn University Campus.

The assemblage, targeted for a six-story, 683-bedroom residential project dubbed The Standard at Auburn, was acquired by Landmark Properties, a real estate development and management firm of high-quality student housing communities. The property is expected to include 16,000 square feet of retail space at its base and offer state-of-the-art amenities including rooftop infinity pool. Ackerman & Co. Senior Vice Presidents Steve Langford and Sean W. Patrick were the exclusive agents for the sellers and acted as the intermediaries in the transaction.

“Given the high barriers of entry, it was a rare opportunity to acquire these parcels and in such close proximity to Auburn University,” said Langford.

Such an endeavor did not come without challenges. The Ackerman & Co. team spent nearly two and a half years assembling the mix of 13 contiguous and non-contiguous land parcels, owned by 10 different families, some of whom lived out of state.

Kirk Rich, Ackerman & Co. President of Brokerage, Keener Miller (center) and Sim Doughtie

Keene Miller, Ackerman & Co. President of Brokerage and also President of The Atlanta Commercial Board of Realtors, spoke at the 59th Million Dollar Club Banquet, celebrating the best in commercial real estate. The Atlanta Commercial Board of REALTORS® is one of the largest commercial in the nation with more than 2,200 members. The 2017 Million Dollar Club produced over a record-setting $26+ billion in commercial real estate transactions, surpassing the previous record of just over $25 billion, set in 2016.

Ackerman congratulates all Million Dollar Club award winners, including our own, for their outstanding achievements. Each of the following Ackerman brokers has generated in excess of four and a half million dollars in commercial real estate sales and leasing activity last year.

Kevin Hermetz $20+ Million		Sean Patrick $20+ Million		Larry Jarema $10+ Million
Frank Farrell $4.5+ Million		Jimmy Stevens $4.5+ Million		Brett Buckner $4.5+ Million

Ackerman & Co. has announced the recent acquisition of a three-building industrial portfolio in the Westgate Business Park in Atlanta, Ga. The three buildings (5215, 5245 and 5260 Westgate Drive) were purchased in an off-market deal from Clarion Partners, LLC for $7.55 million.

The three well-located, front-load, shallow-bay industrial buildings total 274,791 square feet and are fully occupied. Ackerman & Co.’s in-house team will provide leasing and management services for the new acquisition. The deal was facilitated by Cushman and Wakefield’s Stewart Calhoun and Casey Masters. The all-equity transaction was sourced through a new partnership with a leading European private equity group.

“The I-20W/Fulton Industrial Submarket continues to be a top performer with low vacancy and steady quarter-over-quarter average rental rate growth,” said Kris Miller, President of Ackerman & Co. “We are very excited about this opportunity to purchase highly functional industrial properties in a key submarket,” he added.

F. Keene Miller, President of Brokerage with Ackerman & Co. was named President of the Atlanta Commercial Board of REALTORS (ACBR) for the 2017 term. Miller was sworn in during ACBR’s Annual Business Meeting and Awards Ceremony held at the InterContinental Hotel Buckhead on December 9th. The Atlanta Commercial Board of Realtors, an instrumental factor in the growth of organized real estate in the state of Georgia since 1910, is the largest commercial realtor association in the country with more than 2,500 members.

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“Service above self is his motto,” said John O’Neill, senior managing director at Cushman & Wakefield, when describing Miller from the podium during the ceremony. “Keene is a consensus builder who leans in to get the job done,” he added. Miller will be the association’s 42^nd president.

Miller who believes in “never letting the moment be bigger than him” is committed to the ACBR’s continued efforts to increase diversity, offering higher education classes and advocating for the commercial real estate industry while supporting the communities in which they do business.

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President of Atlanta-based Ackerman & Co., Kris Miller sets the strategic direction for the firm’s investment, management and leasing initiatives. Miller joined the firm in 1996, and during his tenure, Ackerman & Co. has experienced significant growth and has solidified its reputation as one of the most prominent real estate firms in the Southeastern United States.

In this Four on Friday, Hartman Simons got a chance to chat with Miller about the state of the Atlanta commercial real estate market and his career in the industry.

Give us a brief overview of the services offered by Ackerman & Co.

Ackerman is a full-service commercial real estate company. We represent tenants seeking space, landlords renting space, and manage owned and third-party space. We also buy, sell and develop commercial real estate properties.

What is your take on how the Atlanta commercial real estate market has recovered from the Great Recession? 

The recovery of the Atlanta commercial real estate market from the recession of 2008 has been gradual. Positive absorption of industrial space began in 2011, followed by the positive absorption of office space a year later. In both cases, those markets had endured net negative absorption for a longer period than any time in Atlanta’s history. The recovery now seems to be gaining momentum and spreading from the submarkets where it began to a metro-wide phenomenon.

What is it about commercial real estate that makes it such a satisfying career for you?

Commercial real estate is satisfying because the effort of your labor is tangible: you can touch it, see it, visit it, and explain to friends and colleagues what you do for a living.

If you could give one piece of advice to someone just beginning his or her commercial real estate career, what would it be?

Get experience as a tenant broker. All the value in commercial real estate is created when a broker brings a tenant to a landlord and a lease is signed. The better you understand this process, the more successful you will be in this business.